Contact information

Contact Us

We're here to help — and a real person reads every message.

Customer Support

Email: helpcontactsolene@gmail.com
Phone: (602) 541-0158

Support hours: Monday–Friday, 9:00 AM – 5:00 PM (Arizona time, MST)

We respond to all emails within 1–2 business days.

Mailing Address

Solene
3370 N Hayden Rd, APT 123-405
Scottsdale, AZ 85251-6632
United States

Before You Reach Out

• Order status: Check the tracking link in your shipping confirmation email first — it has the latest updates.
• Returns: See our Return & Refund Policy for the simple 3-step process.
• Shipping questions: Our Shipping Policy covers processing and delivery times.