Contact Us
We're here to help — and a real person reads every message.
Customer Support
Email: helpcontactsolene@gmail.com
Phone: (602) 541-0158
Support hours: Monday–Friday, 9:00 AM – 5:00 PM (Arizona time, MST)
We respond to all emails within 1–2 business days.
Mailing Address
Solene
3370 N Hayden Rd, APT 123-405
Scottsdale, AZ 85251-6632
United States
Before You Reach Out
- Order status: Check the tracking link in your shipping confirmation email first — it has the latest updates.
- Returns: See our Return & Refund Policy for the simple 3-step process.
- Shipping questions: Our Shipping Policy covers processing and delivery times.